Skip to Page Content

Event Details

    March Breakfast Meeting: Leading Through Conflict with Emotional Intelligence

    Date: March 22, 2019, 7:30am – 9:30am
    Downingtown Country Club
    Pre-paid rates:Member: $28.00/ Guests: $40.00/ In-transition & Students: $20.00
    Event Type:
    iCal link
    Add to Calendar

    Title: Leading Through Conflict with Emotional Intelligence
    Speaker: Susan Redding, MBA, SPHR,CPLP – MEA​

    Join us in March for a session where participants will learn how to use their emotional intelligence to handle conflict. Participants will learn a tool to help them get things done most effectively when leading/managing both themselves and others.

    Main takeaways from this presentation:

    • How being aware of your emotional state is a critical factor in knowing when you should handle a task.
    • How to use the emotional states of others in helping you to lead most effectively.
    • To recognize your own conflict triggers and how you approach conflict.

    Susan Redding, M.B.A., SPHR, CPLP

    Senior Training and Organizational Development Specialist

    Susan draws upon 20 years of professional experience in program design and delivery. She works with MEA’s 500 plus member companies to enhance their systems and improve their business results. Her experience includes training and consulting for CIGNA International, Canon Financial and Temple Health Systems. Her expertise is in partnering with leaders of organizations to develop in-house talent and to strategically affect corporate culture.

    Individuals and organizations have benefited from her high impact approach to training, instructional design and interactive facilitation skills. She has designed and implemented various programs in leadership, emotional intelligence, customer service, interpersonal skills and conflict management, just to name a few.

    This program is approved for 1.25 SHRM PDCs
    This program is approved for 1.25 General HRCI credits

    MEETING SPONSOR: Liberty Mutual

    MEETING SPONSOR: Fox Rothschild LLP