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    Influencing Skills for HR Professionals: How to Motivate Others to Act - Now approved for Strategic Credits!

    Date: January 25, 2013, 11:30am – 1:30pm
    The Downingtown Country Club
    85 Country Club Drive
    Downingtown, PA 19335
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    Influencing Skills for HR Professionals: How to Motivate Others to Act

    HR is often in a position of influence without direct authority. To get things done – implement new policies and programs, ensure compliance, and build productive relationships with decision makers – influencing skills are critical.

    Participants will learn how to influence others successfully and achieve win-win results. The ability to influence effectively is a key skill for HR professionals, particularly when you need to get things done through others without direct authority. You will learn the tools, strategies and techniques you need to influence successfully in work situations. You will leave with checklists and tip sheets for implementing your influencing strategy immediately.


    • Planning and preparing to influence
    • Motivational factors - what motivates people to say "yes"
    • Understanding push/pull energies and how they can help you achieve a win-win result
    • Handling objections and concerns
    • Having a “Plan B” - developing options and alternatives

    Speaker: Terry Welford, President of The Welford Group, has over thirty years of experience in the training and development field.  A highly skilled consultant, trainer, facilitator and coach, Terry has held human resources and training positions with several Fortune 500 companies, including Philip Morris, Glaxo SmithKline and Air Products, as well as Villanova University. Her client organizations span many different industries including pharmaceuticals, financial services, higher education and technology.  

    Terry has a Master’s Degree in Industrial Relations from Cornell University.  She is a Certified Training Director (Langevin Learning Services), and is a certified facilitator for Achieve Global and Blessing White.  She is also a certified Myers-Briggs practitioner. Terry is qualified to administer a variety of 360 degree assessment tools, including the Welford Group’s proprietary system called 3-Dimensional Feedback.  You may learn more about Terry’s services at

    Terry is a member of the Greater Valley Forge Human Resources Association, the Philadelphia Human Resource Planning Society, the National Association of Women Business Owners, the Women’s Business Forum, the Healthcare Businesswomen’s Association, and the Main Line Chamber of Commerce.

    This program has been approved  for 1.25 Strategic HRCI credits.

    Program Sponsor : Ascend Consulting Inc./ Marjorie Johnson